In certain cases, our services may be exempt from VAT. If you believe this may apply to your situation, we encourage you to contact us in advance for clarification. Please note that the full amount must be paid before the start of the service—your reservation is only confirmed once payment has been received. While tipping is not mandatory, it is always appreciated as a gesture of satisfaction. As a general guideline, a tip of 15 to 20% of the total amount is considered standard for excellent service.